The emergence of artificial intelligence (AI) has altered the traditional nature of computer systems. Currently, organizations have developed robust business solutions with limited corporate data and human intervention due to AI. Such achievements in corporate computing have enabled organizations to maximize profits through effective decision-making frameworks, minimize losses through a comprehensive analysis of market information, and propel corporate growth through adequate data analysis.
Further, it has enabled businesses to optimize organizational processes despite having limited consumer and market information. One of the business segments where companies have effectively implemented AI is in the financial sector. The artificial intelligence systems enable commercial service providers to offer robust credit services based on a comprehensive review of the consumers. This essay examines how AI has improved financial services and enhanced consumer satisfaction for most firms.
Artificial intelligence systems are extensively used in the financial sector to provide sound credit decisions. These systems offer a quick and reliable assessment of the consumers which reduces the evaluation costs and offers improved decision-making frameworks that enable the financial service providers to adequately segment the customers (Danenas & Garsva, 2016). The credit-oriented decision support systems provide a more comprehensive review of the customers as compared to the traditional credit scoring systems.